Are you technically strong and do you enjoy helping others with IT issues? Do you enjoy coaching junior colleagues and actively contribute to improving systems and processes? Then we are looking for you!
At Klaas Puul, we are looking for a motivated and experienced IT Systems / Support Engineer to strengthen our IT team. You will be a key player in our IT department, providing crucial support to users at multiple locations, including Volendam, Edam, and internationally (EEA and Morocco).
What are you going to do?
As an IT Systems / Support Engineer, you will be working on:
- 2nd and 3rd line IT support: resolving complex hardware, software, and network issues
- Factory Equipment Support: On-site and remote IT support for factory equipment in Volendam, Edam, and Morocco
- Mentorship & Training: guiding and coaching a junior IT Engineer, including professional development
- System & Process Improvement: identify, analyse, and implement improvements to existing IT systems and processes to increase efficiency, user experience, and the overall effectiveness of IT
- Collaboration: working with the UK IT team to resolve issues, align projects and ensure consistency
- First Line Support Coverage: providing first-line support when necessary to ensure timely resolution of user requests
- Travel: journeys to remote sites within the EEA and Morocco for project implementation, IT support, and infrastructure maintenance (occasional)
What are you bringing?
As an IT Systems / Support Engineer, you have a proactive and solution-oriented attitude. In addition, we expect:
- Minimum of 3 years' experience in an IT support/systems engineer role
- Experience with Windows Server, Active Directory & Azure AD
- Knowledge of virtualisation (Hyper-V / VMware)
- Experience with Office 365 (Exchange, SharePoint, Teams) and strong in Windows 10/11 troubleshooting
- Experience in mentoring and coaching colleagues
- Fluent Dutch and sufficient English to liaise well with the UK.
- Beginners tot gevorderde kennis van netwerken en beveiliging
What do we offer you?
As an IT Systems / Support Engineer, you will join a committed team and be given a lot of responsibility and technical depth. Furthermore, you can count on:
- Gross monthly salary between €4,200 and €5,800, depending on experience
- 25 holidays per year
- Good pension scheme
- Working in an international organisation with short lines of communication
- Varied IT environment (office, production & projects)
- Room to truly improve systems, not just manage them
- Engaged team with a focus on development
About Klaas Puul
Klaas Puul is a leading international specialist in shrimp. What once began as a Volendam family business has grown into an organisation with a strong position in Europe, where we deliver high-quality fresh and frozen shrimp products daily to major retailers and foodservice clients. Quality, innovation, and craftsmanship are central to us, and we work in an engaged team where your contribution truly makes an impact.
Good to know
A Certificate of Conduct (VOG) is required for this position. The costs will be reimbursed by the employer after successful completion of the probationary period.
Apply? Do you recognise yourself in this vacancy and would you like to get started at Klaas Puul? Then we'd love to hear from you! We will contact you within 3 working days. Do you have any questions about this vacancy? Please contact recruitment@klaaspuul.com. She will be happy to help you!
